Performance Managment Solutions For The Hospitality

At Open Door Resources we offer bespoke performance management solutions for the hospitality industry. With a good understanding of what works in the hospitality industry we have built our consulting practice to deliver solutions that are practical and easy to implement.Our approach and methodology backed with years of experience and analytics helps us engage in collaborative and consultative work with our clients.
Our proprietary strategic and operational audits help us identify issues and draw up roadmaps that can be easily implemented through our support and advice. You can aim to achieve your business goals through:

Strategy Design and Deployment:

Drawingup a comprehensive blueprint for achieving your organization’s long term focus and enhancing customers delight by designing or revising the mission, vision, and values. Facilitate strategy design and development workshops for senior leaders to identify strategic themes and setting corporate objectives to drive Corporate Performance.Roll out strategic objectives by deploying “Balanced Scorecard” approach.

Performance Management Systems:

Our proprietary corporate performance management software backed with streamlined processes is used to develop a comprehensive approach to optimizing performance and reward strategies for your hotel and your team.

Customer Surveys, Data Collection and Research:

Get accessto market and customer insights through customized surveys from targeted hotel customers and markets to develop key operating assumptions and strategies.

Operational Audits & Troubleshooting :

A full-scale review of both management andoperational functions by examining marketing strategies, human resources policies, management goals, objectives and strategies to help draw change programs.

Training Solutions:

Our customised training programs are focussed on maximising and sustaining performance outcomes. By adopting blended learning approach we bring in the best in class programs which are delivered through expert trainers. The effectiveness of these programs isensured by action learning and proper competency measurement system with on-going support and consultation from our team of industry specialists.